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DrayenGroup

Consultation
psychology

AI & Automation for Business

Practical ChatGPT, WhatsApp helpers, and lightweight automation — not lab experiments. Built for how your team already works.

2–4 weeks

Typical pilot

drayengroup.com/learn

Learn free

Default

Human in the loop

Overview

Our Learn library covers the basics; this service is implementation. We sit between “everyone uses ChatGPT in secret” and “six-figure ML project” — the zone where most SMEs actually live. Same UK team that builds your site can wire AI into it.

Key Features & Capabilities

forum

WhatsApp & customer messaging

Quick replies, FAQ drafts, and triage — human always approves before send unless you choose full automation.

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Copilots for staff

Templates for quotes, menus, HR docs, and social captions aligned with your brand voice.

hub

Workflow automation

Form → sheet → notification → MoMo reminder. Connect tools you already pay for before buying new SaaS.

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Training & policy

Staff workshops plus simple rules: what never goes into ChatGPT, how to check facts, when to call a human.

Our Process

01

Pick one painful task

e.g. first WhatsApp reply, weekly social posts, or invoice drafts.

02

Design guardrails

Who approves, what data is allowed, fallback to human.

03

Build & test

Live with a small group before rolling out to all staff.

04

Train

Hands-on session + short guide in English or Kinyarwanda.

05

Review

Did it save time? Expand, tune, or shut down — no lock-in.

Common Use Cases

check_circleWhatsApp FAQ and order drafts for cafes and guest houses
check_circleMarketing captions and bilingual posts
check_circleMeeting notes and voice-note transcription
check_circleInternal search over company PDFs (RAG-lite)
check_circleUK SME process automation
check_circleCustom ML when data volume supports it

Frequently Asked Questions

Do you build ChatGPT wrappers?

We build workflows that fit your business — often tied to your site, sheet, or WhatsApp — not generic chatbots.

Is my customer data safe?

We minimize what leaves your control, use business accounts where possible, and document what each integration stores.

Where should I start?

Read drayengroup.com/learn or book a free call. Many clients start with WhatsApp + one automation.

Pricing?

Pilots from ~£1,200 / 1,200,000 RWF. Larger automation or custom models scoped separately.

Technical Stack

Methodology

  • checkPilot one workflow
  • checkMeasure time saved
  • checkExpand or stop

Core Stack

OpenAI / Anthropic APIsTypeScriptPythonGoogle SheetsWhatsApp Business

Tools & Platforms

ChatGPTClaudeMake / ZapierCustom Next.js integrations
payments

Pricing

Starting at

From £1,200 / 1,200,000 RWF

Pilot + optional retainer

Includes setup, training, and 30 days of tweaks. Monthly help available for ongoing changes.

Ready to Get Started?

Let's discuss how we can help transform your organization.

Schedule ConsultationView All Services

Ready to Get Started with AI & Automation for Business?

Connect with our experts to discuss how we can help transform your organization with this service.

Schedule ConsultationView All Services